Nice momentum and series of Tech and innovation activities by Zurich! According to Giuliani, the app will be connected to Zurich and, for instance, using geo-location technology, when a broker approaches a client’s office it will automatically supply useful information such as policies held with the provider, when the last claim was paid and renewal dates.
Zurich has worked with Apple since the autumn of 2017 on a new app, the group chief of strategy, innovation and business development officer Giovanni Giuliani has told Insurance Age. “We saw a win-win opportunity to collaborate with Apple to design the best app for brokers that you could dream of,” he commented. “They [Apple] are very good in customer experience and can do this to a level that nobody else could do it.” Giuliani believes that working with engineers and designers at the Apple Campus in Cupertino in California has created an app that can “change the dynamic” between brokers and the insurer citing convenience, layout and design as key strengths. He argued that the app will help brokers cement relationships with existing clients, cross-sell and save time liaising with colleagues.