Since launching its fingerprint authentication to log into its app, half of B of A's customers have evolved to using it. The Tier 1 bank is now partnering with Samsung to do iris (eye) scanning. Pilot program that enables Bank of America customers to log into their mobile banking app by taking a picture of their eye.
According to a report from American Banker’s Penny Crosman, half of BofA’s customers are using fingerprint authentication to log into their app, a feature the bank began offering in 2015. The other half of users login using their ID and password because they are either traditionalists, or hesitant to try the new login method for fear of a security breach. The pending iris scanning feature is part of a larger effort to gauge user sentiment toward general biometric authentication, including facial scanning and voice recognition.