Metromile provides a frictionless claims experience with their new AI claims assistant. Filing a car insurance claim has traditionally been slow and complicated, given the highly manual processes required to collect details and issue payment.
Metromile, the leader in pay-per-mile car insurance in the U.S., is revolutionizing the claims experience with the launch of its automated system powered by their new AI smart claims assistant, AVA. Gone are the days where filing a claim requires faxing in statements, waiting for damage to be physically inspected, tedious phone calls and playing the waiting game. AVA takes care of all of this, verifying claims in seconds and quickly and accurately resolving them. AVA will also soon be able to issue instant payments and assist with scheduling repairs. Utilizing Metromile Pulse sensor data, AVA can reconstruct the accident scene and instantly determine if claim details are accurate. If verified, the claim can be approved within seconds and AVA notifies the customer of the expedited claim.