For the past year we were working on a concept of conversational interface for an online banking system that we called K2 Bank. Check out the video below with a prototype of it: Here I want to talk about some things that we have learned along the way while designing it, and I hope it can inspire you and help you working with chatbots. You can find more about our solution in this article. Conversational UIs are a great way to simplify the experience The truth about online banking interfaces is that they are usually terribly complex. And banks are often thinking: the more features we have, the better. But from our experience (and we have a lot of experience working on banking systems), 99% of tasks users wants to carry out using the online banking systems are:

https://chatbotsmagazine.com/what-we-learned-designing-a-chatbot-for-banking-2dd2c51d7c2c#.ad28xzz7u