The big question, think it is not only AI, but in general how digital and remote will our social and business live be versus personal with a human touch?
Futurist Gerd Leonhard has argued that we are at a crossroads. We have to decide what form our technology will take in the coming decades. Will we change it, or will it change us? If things continue in their current direction, it is our ever more powerful technology that will shape us – the machines will control their creators. Already we are seeing the psychological and physical effects of constant connection to the internet. In that future, humans will be even more connected, but less empathetic, as we outsource more and more aspects of our lives to digital tools. We will be cyborgs, part human and part machine.
https://exchange.cim.co.uk/editorial/big-data-ai-and-the-need-to-stay-human/