Nice look into the AI of personal assistants, which in Financial Services we see to play an increasing role coming years in advise
Amy and Andrew are AI personal assistants who schedule meetings for you. There’s no app. Nothing to download. Once you’ve agreed to meet with someone, just cc [email protected] and she’ll take over from there. You won’t hear from her again until she’s successfully negotiated a time and place to meet. We modeled Amy and her twin brother Andrew after human assistants. (As it turns out, human assistants are really good at scheduling meetings; however, they’re expensive, which means most people don’t have one.) We want both our customers and their guests to interact with Amy as if she were a human assistant, using natural language. That means we have to teach Amy to understand meeting scheduling conversations conducted in plain English.