“There are 46 insurance companies in Fortune 500, with an average age of 95 years. Cumulative market cap is more than $1T,” said Spencer Lazar of General Catalyst Partners. However, according to Morgan Stanley/BCG consumer’s survey, half of policyholders have one or less interactions per year with their insurers — and less than 60 percent of those who made the contact are satisfied with the experience. Time for a tech overhaul!