Shaun Weston talks to Atom Bank CEO Mark Mullen about user experience, 21st century banking, and being customer-centric in a mobile-dominant world.
My latest interview for the BankNXT Fintech Podcast series focuses on Mark Mullen from Atom Bank, a UK company that received its banking license in June 2015. Mark started his career with the Forward Trust Group, a division of Midland Bank, which became a part of HSBC in the 1990s, and in 2000 joined HSBC in London to help launch an internet banking platform. A few years later, Mark took over as chief executive of First Direct, and from there joined Anthony Thomson to form Atom Bank. In the second annual ‘Fintech 100’, KPMG and H2 Ventures placed Atom at No 8.