This should be worrying for banks...if customers do not see payments as payments anymore...what if banking is not be seen as banking
This chart comes from the Federal Reserve's new report on mobile banking. In most of these categories, people who claim not to be mobile payments users have actually made some kind of mobile payment — almost to the extent that self-identified mobile payments users have. Read more: http://uk.businessinsider.com/many-americans-dont-know-what-mobile-payments-are-2015-3?r=US#ixzz3VoPnJijd