Identification and authentication seem high on agenda
JANUARY 15, 2015 BY JJ HORNBLASS What’s next from Wells Fargo & Co.’s mobile channel? Here are the internal projects Wells is investing in now, courtesy of none other than John Shewsberry, the megabank’s chief financial officer: Wells is building an appointment application that will allow its customers to set up meetings with Wells bankers using the technology; Wells is testing technology that will allow the bank to authenticate customers as they enter branches, and inform branch employees when those customers are in the stores; and Wells is working on advanced authentication at the ATM that would use mobile devices as the authentication tool. Wells leaked word of these mobile channel initiatives during its earnings call yesterday.
http://bankinnovation.net/2015/01/wells-fargo-leaks-its-ambitious-mobile-skunk-works/