One in four homeowners (23%), the equivalent of 2.5 million people, experienced stress during their most recent mortgage application, online mortgage broker Trussle has found. Marking International Stress Awareness Day, the broker said the figures add fuel to the argument that the mortgage process needs to be radically improved for the wellbeing of home owners. Trussle’s research blamed a lack of communication and transparency from brokers and lenders as the biggest causes of mortgage meltdowns. Ishaan Malhi, chief executive and founder of Trussle, said: “Buying and owning a home is a huge milestone, yet for so many becomes stressful, simply because our complex and disconnected mortgage system hasn’t adapted to today’s lifestyles. “Everyone knows somebody who’s had a nightmare mortgage experience and it’s therefore unsurprising that so many people shy away from the process when it comes to switching.”

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